Refund & Return Policy Azal Honey

At Azal Honey, we take pride in delivering 100% pure, premium Yemeni honey. Due to the food and perishable nature of our products, we do not accept returns or exchanges once the product packaging has been opened or unsealed.

​Damaged or Incorrect Orders:

If you receive a damaged jar or an incorrect item, please contact us within 48 hours of delivery via WhatsApp at +971566442226 or email us at Sales@azalhoney.com with photos of the issue. We will happily send a replacement or issue a full refund to your original payment method.

​Refund Processing:

Approved refunds will be processed back to your original payment method (via Stripe) within 5–10 business days.